baj baji Privacy Policy

1. Definitions and Introduction

This privacy policy ("Policy") applies to the baj baji platform and all related services. Here, "baj baji", "we", "our", or "platform" refers to the website https://bajbaji.cam and all its sub-services. "User", "you", or "your" refers to any person who browses, registers on, or uses the services of this platform.

By creating an account on baj baji or starting to use the services, you agree to this policy. This policy should be read alongside our Terms and Conditions, which describe in detail the overall terms of using the platform.

2. Types of Information Collected

baj baji may collect various types of information, categorised as follows:

2.1 Personally Identifiable Information

• Full name and date of birth
• National ID or passport number
• Residential address
• Email address and mobile number
• Username and password (stored in encrypted form)

2.2 Financial Information

• Verification details related to bKash, Nagad, Rocket, or Upay accounts
• General bank account information (not full bank statements)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identifier
• Browser type and operating system version
• Login time, session duration, and activity logs
• Geolocation data (country level only)

2.4 Behavioural Information

• Preferred game categories and betting types
• Deposit and withdrawal patterns
• Records of conversations with customer support

3. How Information Is Collected

baj baji collects information in the following ways:

3.1 Information Provided Directly

Information you provide yourself during the registration process, account verification (KYC), deposit and withdrawal requests, and when contacting customer support is collected directly.

3.2 Automatic Collection

While using the platform, some technical information is collected automatically through cookies, web beacons, and log files. This information is used to improve service quality and ensure security.

3.3 Through Third Parties

A limited amount of information may be received through payment processors, identity verification services, and fraud prevention systems. In such cases, the privacy policy of the relevant third party will apply.

4. Purpose of Using Information

baj baji uses collected information only for the purposes listed below. No information is used for any other purpose without permission:

• Account Management: Registration, login verification, password recovery, and ensuring account security.
• Processing Financial Transactions: Completing deposits and withdrawals and maintaining accurate records of financial transactions.
• Identity Verification: Confirming account ownership and carrying out necessary verification to prevent fraud and money laundering.
• Customer Support: Using relevant information to resolve user issues and answer queries.
• Service Improvement: Analysing information to improve the platform's functionality, security, and usability.
• Promotional Communications: Sending bonus offers, updates, and relevant information with your consent. You may opt out of these communications at any time.
• Ensuring Responsible Gaming: Identifying unusual betting patterns and providing assistance to users when needed.
• Fulfilling Legal Obligations: Storing and using information as required to comply with applicable laws, regulations, or government directives.

5. Information Storage and Security

5.1 Retention Period

baj baji retains user information for as long as the account is active and for a specified period after the account is closed to meet legal requirements. Financial transaction records are generally kept for a longer period as part of legal obligations.

5.2 Technical Security

baj baji takes the following technical measures to keep your information secure:

• SSL encryption — all data transmissions are completed through encrypted connections
• Password hashing — no password is stored in plain readable form
• Access controls — only authorised personnel can access the relevant information
• Regular security audits — periodic reviews to identify and resolve system vulnerabilities
• Firewall and intrusion detection systems remain active at all times

5.3 Data Location

User information is stored on secure servers. If information is transferred to any server outside Bangladesh, the same level of security is ensured there as well.

6. Sharing Information with Third Parties

baj baji never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

6.1 Service Providers

Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These parties are contractually bound to maintain the confidentiality of the information.

6.2 Legal Obligations

Disclosing information may be legally required in response to a court order, a lawful request from an investigative authority, or applicable law. In such cases, baj baji complies with legal procedures.

6.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred; however, the terms of this policy will continue to apply and users will be notified in advance.

7. Cookies and Tracking Technologies

The baj baji website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

7.1 Types of Cookies

• Essential Cookies: These are necessary for maintaining login sessions and keeping security features active. Disabling these cookies may prevent the platform from functioning properly.
• Functional Cookies: Remember your language preferences, display settings, and other personalised settings.
• Analytics Cookies: Collect anonymous statistical data to understand which parts of the service are used most.

7.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.

8. Your Rights

As a baj baji user, you have the following rights regarding your own information:

8.1 Right to Access Information

You may request a copy of the information stored about you at any time. Contact customer support and we will fulfil this request as quickly as possible.

8.2 Right to Correct Information

If your account contains incorrect or outdated information, you may request a correction. Some information you can update yourself from account settings; for the rest, please contact support.

8.3 Right to Close Your Account

You may request to close your account at any time. Even after the account is closed, some information may be retained for a specified period to meet legal obligations.

8.4 Right to Opt Out of Promotional Communications

You may stop receiving bonus or promotional messages at any time by informing customer support via email or live chat.

Learn more on our Responsible Gaming page about how you can manage your gaming experience and seek assistance if needed.

9. Protection of Minors

All baj baji services are exclusively for persons aged 21 and above. We do not intentionally collect any information from minors.

Age verification is in place during registration. If we are informed that a minor has created an account using false information, that account will be closed immediately and all related information will be deleted.

10. Changes to the Policy

baj baji reserves the right to amend this privacy policy as needed. For significant changes, registered users will be notified in advance via email or account notification.

Continuing to use the platform after changes have been made will be considered as acceptance of the updated policy. The date of each revision is noted at the top of this page.

If you have any questions about this policy, visit our FAQ section, where common questions are answered in plain language.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: Active 24/7, support available in Bengali and English
• Email: [email protected]

Our support team is active seven days a week, twenty-four hours a day, and is ready to answer your questions in Bengali. Privacy-related matters are handled with the highest priority.